Support and Delivery Team Leader

 Job Description

If you breathe technology, love helping people and you have a special talent for solving problems, Personetics is looking for you.

Personetics, a leading Start Up located in mid-town Tel Aviv, help banks deliver highly intelligent and personalized experiences to their retail customers across all digital channels. We are expanding.

We are looking for a brilliant engineer to lead our Support and Delivery team. This group is in charge of all customer deployments, support, cloud deployment and internal environments.

 Responsibilities

  • Lead the Support and Delivery team
  • Manage Personetics internal and customers’ technical issues
  • Define and enforce processes and policies within the team and the company
  • Become the expert, technically lead the team

Desired Skills and Experience

Requirements:

  • 3+ years of experience as an delivery & support team leader
  • 6+ years of experience in enterprise technical support / delivery
  • Excellent service oriented skills
  • Proven team leadership capabilities
  • Experience with Cloud Web Services (Amazon etc.)
  • Experience with Web Applications Servers (Tomcat/Websphere/etc)
  • Understanding of Linux/UNIX and SQL
  • Understanding of networking and information security concepts
  • Excellent written and verbal communication skills in English
  • Bachelor’s degree, certification in Engineering, or proven professional training in a software-related field

Additional Requirements:

  • Code troubleshooting capabilities : Java, debugging tools
  • Web development technologies : HTML, Jscript , CSS
  • Experience with IBM/ Oracle enterprise stack

To respond, please send your resume to jobs@personetics.com;

Due to the number of resumes received, we will only respond if your experience closely matches the requirements of the particular position.