Consumers are Feeling the Pain of Rising ATM Fees
Consumers are Feeling the Pain of Rising ATM Fees Recently, we looked at consumer behavior as it relates to cash withdrawals, and specifically at how consumers use their bank’s ATM network to access funds.
A major part of our work is processing the data from millions of banking customers to better understand their behaviors and how they manage their day-to-day finances. We constantly analyze activities, spotting trends and collect customer feedback. Once we see a trend or pattern in our data, we use crowd sourcing to target relevant individuals and ask them specific questions to gain greater insights into their behaviors.