Four things Financial Institutions get all wrong about chatbots (and how to get them right)

Chatbots can reduce costs, improve the customer experience, and reduce errors – they can even clean your oven! Or so goes the hype…

As an increasing number of financial institutions are experimenting with chatbots –
what are banks getting right about bots and what are they getting wrong? What can we learn from these early mistakes?

Join this webinar with Dan Latimore, Celent’s Banking SVP, and Ron Shalit, Personetics’ Director of Product Innovation, and get practical tips to drive your chatbot strategy.

Daniel W. Latimore, Senior Vice President – Banking, Celent
Ron Shalit, Director of Product Innovation, Personetics


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