June 25, 2019

Personetics brings AI to Salesforce and Microsoft CRM platforms

Personetics, the leading provider of AI-powered personalization and customer advocacy solutions used by the world’s top banks, announced today that its data-driven actionable insights will now be available for bank relationship managers and agents.

Finextra

June 22, 2019

Banks offer new digital services to meet needs of consumers, from millennials to seniors

“UOB also partnered with artificial intelligence (AI) firm Personetics to use AI to send information to encourage customers to hit their financial goals.”

TODAY Online

June 4, 2019

Digital Banker of the Year: U.S. Bank’s Ankit Bhatt

“U.S. Bank has always cared about the customer experience,” said Jody Bhagat, Americas president for Personetics, a firm whose artificial intelligence algorithms are used in U.S. Bank’s mobile app to analyze transactions and other data to enhance customer insights. “The difference under Ankit is the speed and scale they’ve achieved by embracing Agile.”

American Banker

May 29, 2019

Profiling Fintech: Q&A With Dennis Khoo, Regional Head At TMRW Digital Group, UOB

“We have also partnered with Personetics to use its solution and personalize the TMRW experience for every customer… to provide customers with financial insights, alert them about unusual transactions, and recommend amounts to save.”

Forrester

May 25, 2019

Israeli tech’s Singapore connection

Personetics’ senior director for Asia Pacific Shalom Sagi says it is in “more advanced talks” with several banks in Thailand and Malaysia to sell its AI services that would allow banks to draw patterns from transactional data. Personetics’ services include setting up triggers for when a customer needs to top up his account balance to cover upcoming payments. Its service also allows the bank to nudge customers to save more or to spend wisely, creating a stickier relationship for the bank.

The Business Times