September 12, 2018

These Banks Are Using AI To Help Their Customers Manage Their Finances

While many companies struggle to figure out what to do with AI, a few are emerging as leaders in deploying it, with only a handful succeeding in incorporating AI in the sensitive area of customer relations…


September 3, 2018

How UOB will position its digital bank

Dennis Khoo, head of digital at the Singapore bank, explains the strategy behind the ASEAN rollout….


August 31, 2018

The Challenges of Reaching the Next Generation of Banking Customers

When it comes to the relationships between millennials and their banks, disengagement and disappointment are unfortunate facts of life…

Bank News

August 23, 2018

Banks Are Just Beginning to Understand the Power (and Limitations) of Artificial Intelligence

AI has certainly generated a lot of chatter and buzz in the financial world, but banks are still challenged to implement it properly…

Bank Innovation

August 14, 2018

How 80-year-old UOB uses AI to anticipate customer behavior

After hearing David Sosna, CEO of Personetics, present at a local conference, UOB knew it had found the technology pillar to its strategy…