As customers flock to digital channels, banks are rushing to roll out applications and features in an attempt to respond to customer demand.
But what do consumers really want?
In this webinar, GfK and Personetics share insights based on real-life data from over one million digital banking customers – revealing what consumers really expect and how they react to different digital experiences offered by banks.
Senior Vice President, Financial Services
Consumer Experiences North America
Co-Founder and Chief Executive Officer