Personetics Podcast EP18 With FIS CTO, Firdaus Bhathena
Join us for an insightful conversation with Firdaus Bhathena, Chief Technology Officer at FIS, as he shares his vision for the future of banking. Learn how FIS is helping financial institutions transform digital experiences through personalization and seamless integration into customers’ daily lives.
Discover how banks can:
- Deliver personalized guidance at scale
- Build foundational capabilities in cloud, data, and AI
- Create experiences that feel natural, not disruptive
- Break down silos for unified customer understanding
Firdaus draws on his unique background in healthcare technology and startups to explain how banks can become trusted partners in customers’ financial journeys.
Read the the blog the rising tide of banking personalization: Insights from FIS CTO Firdaus Bhathena