Data-Driven PERSONALIZED CUSTOMER ENGAGEMENT PLATFORM for Financial Services

ENRICH

Enrich transaction data for a superior customer experience and precise cross-sell targeting.

ENGAGE

Empower customers with personalized insights, recommendations and product-based advice, driving engagement and sales.

ACT CLOUD

Automated, self-adjustable financial wellness programs in cloud deployment.

Engagement Builder

Create custom insights in-house with a low-code management tool to quickly develop and deploy new content across all bank channels.

Open banking

Connect with a full range of solutions for the opportunities of Open Banking and Open Finance.

BANKING SMB

Use data-driven personalization solutions to become a better business partner to your SMB Banking customers.

WEALTH MANAGEMENT

Connect the full view of your wealth management clients’ financial lives, deliver personalized insights and advice at scale, and serve a wider range of clients.

TRUSTED BY LEADING BANKS

  • "At U.S. Bank, we are committed to providing our customers with tools and solutions that help them better manage their complex financial lives…‘Pay Yourself First’… helps customers build their savings by giving them intuitive insights about how best to do that, in a way that is personalized..."

    Damian Warren, Senior Vice President of Consumer Digital Channels Experience, U.S. Bank

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  • UOB’s TMRW Quadrupled Its Customer Engagement Rate in One Year: "Our focus at UOB TMRW is always to create a delightful banking experience for each individual…We wanted to sharpen the information that we provide our diverse customer base so that it is always relevant and personalized..."

    Mr. Aaron Chiew, Head of Digital and Mobile, Group Retail at UOB

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  • BMO logo

    "We see the increasing potential of digital to help customers move the needle on their finances – we expect this to continue as we turn the page on COVID-19. Our seamless digital banking experience increasingly focuses on translating our strength in advice to a digital context.."

    Mathew Mehrotra, Chief Digital Officer at BMO

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  • KBC logo

    "Exceeding customer expectations of KBC Mobile is what excites our team...Each time we are able to provide such relevant information, it may give a small, but tangible benefit to the customers' life and add to his or her personal financial insight. Personetics is helping us achieve that type of relevance."

    Karin Van Hoecke, General Manager (Digital) Transformation and Data at KBC

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  • Santander logo

    "My Money Manager is the result of a new kind of partnership between Santander and Personetics. The Personetics team is an extension of our internal teams, generating new use cases and co-creating beyond off-the-shelf solutions. Building long-lasting and meaningful relationships with our strategic partners is key to accelerate Santander’s digital transformation. We’re proud to bring innovation to our customers."

    Andy Warren, Head of Customer Journey Design at Santander

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    Standarter
  • Santander Spain logo

    "Our goal at Santander is to help people and businesses prosper. With our self-driven finance solutions, we we’re helping our customers to make better financial decisions and to contribute to that goal."

    Manuel Cantalapiedra, Chief Innovation Officer, Santander Spain

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  • Ally logo

    "We were able to bring the ‘Surprise Savings’ to market very quickly because we already had a successful implementation with our partners at Personetics… They were innovating on things that helped us accelerate that… it took some of the burden off of the heavy lifting that we had to develop on our end."

    Anand Talwar, Deposits and Consumer Strategy Executive at Ally

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  • MyState Bank logo

    "Personetics helped MyState Bank transform the way we drive value from our data assets... In the past year we have helped our customers save almost AU$1.4M collectively, with a typical Auto-Savings transfer amount of $24.69. Personetics is helping us do more of what we do best, with data-driven insights and a strong customer focus to become an even better bank."

    Scott Delaney, Head of Insight & Innovation at MyState Limited

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  • banca transilvania logo

    "Working with Personetics allows us to shorten time-to-market with pre-built content and knowledge that can be readily applied across our retail and small business segments."

    Ömer Tetik, CEO, Banca Transilvania

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  • Huntington logo

    "Our digital philosophy is grounded in looking out for customers and anticipating their needs," Huntington Bank is proactively increasing customers’ Financial Wellness by leveraging Personetics' Self-Driving Finance solutions for Heads-Up and Money-Scout digital tools. As a result, Huntington National Bank saw mobile use more than double from 2019 to 2020, along with an overall increase in mobile users."

    Mark Sheehan, chief consumer digital officer at Huntington

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  • AXA Banque logo

    "Our goal was to improve the customer experience and develop the use and frequency of contact on the mobile application. Personetics' engagement platform opens the way to commercial recommendations to promote upsell. By increasing the frequency of advice provided by the Virtual Assistant, commercial messages become more impactful, and raised our ranking to the top of the app store."

    Nicolas Jean, Director of Omnichannel Distribution at AXA Bnaque

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  • iBank Logo

    Personetics announced a new partnership with iBank Marketing Co., Ltd., a subsidiary of Fukuoka Financial Group, widely recognized as Neobank in Japan. iBank, intends to help more of Japan’s regional banks move to the digital space and bring a digitalized banking experience to more Japanese bank customers.

    Personetics Provide Personalized Insights to Regional Bank Customers Partners With Japan’s Leading Innovator in Digital Banking, iBank

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    iBank digital insights
  • Unions Savings Bank

    Union Savings Bank is a great example of how leveraging customer transactions data can help engage customers, build trust, and further deepen each customer relationship, driving significant value for customers and for business.

    The success story of Union Savings Bank, a community bank. The team at Union Savings Bank were the first FIS client bank to launch FIS Spending Insights, powered by Personetics.

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    Union Savings Bank partnered with FIS and Personetics

SELF-DRIVING FINANCE

Guide your customers through their financial journey with personalized insights, advice, and automated money management.

OUR IMPACT ON

Driving Consumer Financial Wellbeing

Increase Financial
Awareness
Simplify Everyday
Banking
Reach Financial
Goals

Impacting Bank KPI's

40%
Increase Digital
Engagement
37%
Elevate Customer
Satisfaction
15%
Grow Deposits And
Share Of Wallet

PERSONETICS CLIENTS WON THE FOLLOWING AWARDS

Banco Santander won the Best Digital Bank – Spain’ at Efma & Accenture #BankAwards21 Global Retail Banking Innovation Awards 2021.

UOB won The Best Digital Bank – SEA’ at the Global Retail Banking Innovation Awards 2021.

UOB’s TMRW Digital Bank, being awarded as the best digital bank in both Indonesia and Thailand.

Intesa Sanpaolo won 2nd best mobile banking application by Forrester.

MyState Bank won 2nd as most innovative BANK in Australia.

UOB’s TMRW winning the Finovate 2021 Award for Best Customer Experience Solution.

U.S. Bank won the best mobile banks by Keynova Group

Huntington National Bank, ranked #1 in customer satisfaction with mobile banking apps among regional banks by J.D. Power

Discount Bank Takes Home “Best Use of AI” Award for Personetics Powered Auto-Saving Program at RBI European Awards.

BMO Financial Group, has been recognized with two digital innovation awards by BAI as part of their 2020 Global Innovation Awards.

BMO Financial Group, won a 2021 Celent Model Bank Award for financial wellness.

U.S. Bank receives 2 Celent Model Bank 2022 awards. AP Optimizer® & Digital Commercial Onboarding honored for treasury management innovation

  • Banco Santander won the Best Digital Bank – Spain’ at Efma & Accenture #BankAwards21 Global Retail Banking Innovation Awards 2021.

  • UOB won The Best Digital Bank – SEA’ at the Global Retail Banking Innovation Awards 2021.

  • UOB’s TMRW Digital Bank, being awarded as the best digital bank in both Indonesia and Thailand.

  • Intesa Sanpaolo won 2nd best mobile banking application by Forrester.

  • MyState Bank won 2nd as most innovative BANK in Australia.

  • UOB’s TMRW winning the Finovate 2021 Award for Best Customer Experience Solution.

  • U.S. Bank won the best mobile banks by Keynova Group

  • Huntington National Bank, ranked #1 in customer satisfaction with mobile banking apps among regional banks by J.D. Power

  • Discount Bank Takes Home “Best Use of AI” Award for Personetics Powered Auto-Saving Program at RBI European Awards.

  • BMO Financial Group, has been recognized with two digital innovation awards by BAI as part of their 2020 Global Innovation Awards.

  • BMO Financial Group, won a 2021 Celent Model Bank Award for financial wellness.

  • U.S. Bank receives 2 Celent Model Bank 2022 awards. AP Optimizer® & Digital Commercial Onboarding honored for treasury management innovation

IN THE SPOTLIGHT

Personetics Express - New offering tailored to the business needs of midsize banks. Get up and running in just 12 weeks via SaaS deployment.

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FIS Digital One Financial Wellness Suite Products Enable Community Banks to Deliver Simplified, Personalized Financial Services

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Carbon Footprint Tracking: How it Helps Your Customers. Empowering consumers to make greener choices and reduce their carbon emissions with transaction-based carbon insights.

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Want to explore how your bank can harness the power of AI to engage and serve

We work with banks of all sizes across all geographies and will be happy to see how we can help.

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