Working with 6 of the top 12 banks in NA\EU

Serving over 65 million customers worldwide

Customer transactions analyzed

Personalized customer interactions

4+ Star customer rating

Working with 6 of the top 12 banks in NA\EU

Serving over 65 million customers worldwide

Customer transactions analyzed

Personalized customer interactions

4+ Star customer rating

Trusted by the best

“UOB’s TMRW Quadrupled Its Customer Engagement Rate in One Year- TMRW’s unique engagement-focused business model sets the standard for digital banks around the world”
“Customers tell us, you've got this information about me; why don't you do something with it? So we're going to take that information and give some helpful insights that also give some actions.”

Gareth Gaston,
Executive Vice President, Ominichannel

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“We visited banks all around the world, and realised that the service wasn’t good enough. What was crucial to the TMRW project was to deliver a very different kind of banking experience. By chance, we saw Personetics present at a conference in Hong Kong, and we thought ‘this solution meets our needs’.”

Dr Dennis Khoo,
MD & Group Head of TMRW Digital Group

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“By integrating AI, we will be able to provide customers with more relevant, meaningful insights into their spending and saving to help them make more informed decisions about their money.”

Andy Harmening,
Senior Executive VP and Director of Consumer and Business Banking

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“We want our application to become a personal banking assistant”

Marie-Cécile Plessix,
Managing Director

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“We will use Personetics to deepen our understanding of customer behaviour and design more innovative, responsive and responsible digital banking services.”

Dr Dennis Khoo,
Head of Regional Digital Bank and Strategic Initiatives

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“Insights is about being on the front foot; cutting through the noise to provide relevant and timely tips that make a real difference to customers.”

Craig Donaldson,
CEO

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“Working with Personetics allows us to shorten time-to-market with pre-built content and knowledge that can be readily applied across our retail and small business segments.”

Ömer Tetik,
CEO

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“Together with our use of Open Banking we can use AI to get to know our customers better, predict their needs, and help them make better decisions about their money with as little effort as possible on their part.”

Ricky Knox,
CEO

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“We strive to meet the needs of customers today by making banking easier, smarter, and personalized”

Paribas Ziv Biron,
Head of Strategy, Planning & Finance Division

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“We do our utmost to constantly improve the support we offer our customers. Personetics allows us to help customers better manage their money by offering instant and relevant information and advice.”

Sophie Heller,
Chief Operating Officer of Retail Banking & Services

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“NOMI Insights and NOMI Find & Save are always thinking a few steps ahead to help ensure our clients’ finances are in order.”

Neil McLaughlin,
Group Head, Personal & Commercial Banking

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“Personalized guidance isn’t another sales tool. Rather, it’s a smart personal assistant that learns what the customer needs and adapts accordingly.”

Ella Golan,
Head of Banking Division and Executive Vice President

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THE ROAD TO SELF-DRIVING FINANCE

SELF-DRIVING FINANCE

Guide your customers through their financial journey with personalized insights, advice, and automated money management.

Data

What happened?

Insight

What’s important?

Advice

What’s should I do?

Automation

Do it for me!

Our Impact on

Increase Financial Awareness

Simplify Everyday Banking

Reach Financial Goals

40%

Increase Digital Engagement

37%

Elevate Customer Satisfaction

15%

Grow Deposits And Share Of Wallet

Impacting Bank KPI's

40%

Increase Digital Engagement

37%

Elevate Customer Satisfaction

15%

Grow Deposits And Share Of Wallet

Driving Consumer Financial Wellbeing

Increase Financial Awareness

Simplify Everyday Banking

Reach Financial Goals

IN THE SPOTLIGHT

Recent Coverage

RBC is building AI into its mobile banking app

Recent Coverage

RBC is building AI into its mobile banking app

RBC is using an artificial intelligence tool it calls NOMI, based on technology developed by Personetics: NOMI Insights, which offers insights and advice into a customer’s spending habits; and NOMI Find and Save, which monitors spending habits and automatically puts money into a savings account.

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Customer Stories

Customer Stories

Intesa Sanpaolo + Personetics

Paola Papanicolaou, Head of Innovation at Instesa SanPaolo Group and Dorel Blitz, Vice President Strategy & Business Development of Personetics, spoke with Efma’s Boris Plantier about the story of their successful collaboration.

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Customer Stories

RBC wins Model Bank Award for Personal Financial Experience

Customer Stories

RBC wins Model Bank Award for Personal Financial Experience

RBC was the first bank in North America and among a handful globally to launch a mass-scale AI-based digital service that offers insights about a client’s financials (NOMI Insights) and a fully automated savings solution (NOMI Find & Save). Download the complete Celent Model Bank case study, with highlights of the NOMI project’s objectives, challenges and results.

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Want to explore how your bank can harness the power of AI to engage and serve customers?

We work with banks of all sizes across all geographies and will be happy to see how we can help.

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