Working with 6 of the
top 12 banks in NA/EU
Serving over 50 million
Customer transactions analyzed
Personalized customer interactions
4+ Star customer rating
“By integrating AI, we will be able to provide customers with more relevant, meaningful insights into their spending and saving to help them make more informed decisions about their money,"Andy Harmening,Senior Executive VP and Director of Consumer and Business Banking Learn More
"We want our application to become a personal banking assistant"Marie-Cécile Plessix,Managing Director Learn More
“We will use Personetics to deepen our understanding of customer behaviour and design more innovative, responsive and responsible digital banking services.”Dr Dennis Khoo,Head of Regional Digital Bank and Strategic Initiatives Learn More
“Insights is about being on the front foot; cutting through the noise to provide relevant and timely tips that make a real difference to customers.”Craig Donaldson,CEO Learn More
“Working with Personetics allows us to shorten time-to-market with pre-built content and knowledge that can be readily applied across our retail and small business segments.”Ömer Tetik,CEO Learn More
“Together with our use of Open Banking we can use AI to get to know our customers better, predict their needs, and help them make better decisions about their money with as little effort as possible on their part."Ricky Knox,CEO Learn More
“We strive to meet the needs of customers today by making banking easier, smarter, and personalized”Paribas Ziv Biron, Head of Strategy,Planning & Finance Division Learn More
"We do our utmost to constantly improve the support we offer our customers. Personetics allows us to help customers better manage their money by offering instant and relevant information and advice.”Sophie Heller,Chief Operating Officer of Retail Banking & Services Learn More
“NOMI Insights and NOMI Find & Save are always thinking a few steps ahead to help ensure our clients’ finances are in order."Neil McLaughlin,Group Head, Personal & Commercial Banking Learn More
"The modern financial institution must enable customers to conduct their business and get personal assistance over any digital channel."Horia Velicu,Head of Innovation Learn More
“Banks and insurers are always keen to reduce costs whilst improving the customer experience. AI, and in particular, conversational commerce is a natural next step in that journey.”Warren Mead,Global Co-Lead of Fintech Learn More
"Personalized guidance isn’t another sales tool. Rather, it’s a smart personal assistant that learns what the customer needs and adapts accordingly.”Ella Golan,Head of Banking Division and Executive Vice President Learn More
Who's talking about us:
Huntington Launches Huntington Heads Up® with AI to Improve Customers’ Digital Banking Experience
“By integrating AI, we will be able to provide customers with more relevant, meaningful insights into their spending and saving to help them make more informed decisions about their money,” Andy Harmening, Senior Executive Vice President and Director of Consumer and Business Banking
UOB is going after Asean’s millennials with a digital bank called TMRW – and its biggest draw could be a game that levels-up with savings
Named TMRW (pronounced “tomorrow”), UOB’s new digital bank will be rolled out for the first time in Thailand, where a pilot programme has already started with 1,500 customers.
These Banks Are Using AI To Help Their Customers Manage Their Finances
While many companies struggle to figure out what to do with AI, a few are emerging as leaders in deploying it, with only a handful succeeding in incorporating AI in the sensitive area of customer relations. The Royal Bank of Canada (RBC) and Israel Discount Bank, using an AI platform from Personetics, are premier examples of how to do AI right, right now.
AXA Bank wants to strengthen customer loyalty
“We want our application to become a personal banking assistant,” explains Marie-Cécile Plessix, managing director of the bank. Thanks to the technology of Personetics, Axa Banque’s customers should be alerted by the end of 2018 if they have an unusual transaction on their account or be offered to put their money into savings in case of excess liquidity. The idea is to offer a more personalized service to customers.
Personetics’ Self-Driving Finance helps banks engage customer baseSelf-Driving Finance is a technology providing banks with a roadmap for engaging with customers, one which shows them how to be helpful in an age where automation permeates every aspect of our lives.Learn More
Metro Bank Personalises Advice with InsightsAs well as alerts that anticipate customers’ spending, users will be able to see a breakdown of where their money goes each month, delve into individual spending categories, and receive bespoke tips about how to manage their finances, based on their specific circumstances.Learn More
In the spotlight
eBookWinning the Deposit War by Empowering Bank Customers with Self-Driving Savings
Find out how banks can grow deposits by turning customers into everyday savers.Download our Deposits eBook now
Case StudyRBC NOMI is the winner of Celent Model Bank Award 2018 for Personal Financial Experience
NOMI Insights™ and NOMI Find & Save™ help RBC customers stay ahead of their day-to-day finances and make saving simpler.Download the RBC case study now
eBookProactive Money Management: AI gives PFM a second life
See how personalized insights and digital advice add value to your PFM solution.Download our PFM eBook now
Want to explore how your bank can Harness the power of AI to engage and serve customers?
We work with banks of all sizes across all geographies and will be happy to see how we can help.