Working with 6 of the
top 12 banks in NA/EU
60MM+
Serving over 60 million
customers worldwide
35B+
Customer transactions analyzed
6B+
Personalized customer interactions
4+ Star customer rating
“Customers tell us, you've got this information about me; why don't you do something with it? So we're going to take that information and give some helpful insights that also give some actions.”Gareth Gaston,Executive Vice President, Ominichannel
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“By integrating AI, we will be able to provide customers with more relevant, meaningful insights into their spending and saving to help them make more informed decisions about their money,"Andy Harmening,Senior Executive VP and Director of Consumer and Business Banking
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"We want our application to become a personal banking assistant"Marie-Cécile Plessix,Managing Director
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“We will use Personetics to deepen our understanding of customer behaviour and design more innovative, responsive and responsible digital banking services.”Dr Dennis Khoo,Head of Regional Digital Bank and Strategic Initiatives
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“Insights is about being on the front foot; cutting through the noise to provide relevant and timely tips that make a real difference to customers.”Craig Donaldson,CEO
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“Working with Personetics allows us to shorten time-to-market with pre-built content and knowledge that can be readily applied across our retail and small business segments.”Ömer Tetik,CEO
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“Together with our use of Open Banking we can use AI to get to know our customers better, predict their needs, and help them make better decisions about their money with as little effort as possible on their part."Ricky Knox,CEO
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“We strive to meet the needs of customers today by making banking easier, smarter, and personalized”Paribas Ziv Biron, Head of Strategy,Planning & Finance Division
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"We do our utmost to constantly improve the support we offer our customers. Personetics allows us to help customers better manage their money by offering instant and relevant information and advice.”Sophie Heller,Chief Operating Officer of Retail Banking & Services
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“NOMI Insights and NOMI Find & Save are always thinking a few steps ahead to help ensure our clients’ finances are in order."Neil McLaughlin,Group Head, Personal & Commercial Banking
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"Personalized guidance isn’t another sales tool. Rather, it’s a smart personal assistant that learns what the customer needs and adapts accordingly.”Ella Golan,Head of Banking Division and Executive Vice President
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Self Driving Finance
Guide your customers through their financial journey with personalized insights, advice, and automated money management.
Who's talking about us:
Under the hood of U.S. Bank’s new mobile app
U.S. Bank sees its new mobile app “as a huge opportunity to extend the relationship customers have had at the branch perhaps and will continue to have, rather than having this cold transaction with a company that doesn’t know them,” says Gareth Gaston, Executive Vice resident of Omnichannel at the bank.
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Huntington Launches Huntington Heads Up® with AI to Improve Customers’ Digital Banking Experience
“By integrating AI, we will be able to provide customers with more relevant, meaningful insights into their spending and saving to help them make more informed decisions about their money,” Andy Harmening, Senior Executive Vice President and Director of Consumer and Business Banking
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UOB is going after Asean’s millennials with a digital bank called TMRW – and its biggest draw could be a game that levels-up with savings
Named TMRW (pronounced “tomorrow”), UOB’s new digital bank will be rolled out for the first time in Thailand, where a pilot programme has already started with 1,500 customers.
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These Banks Are Using AI To Help Their Customers Manage Their Finances
While many companies struggle to figure out what to do with AI, a few are emerging as leaders in deploying it, with only a handful succeeding in incorporating AI in the sensitive area of customer relations. The Royal Bank of Canada (RBC) and Israel Discount Bank, using an AI platform from Personetics, are premier examples of how to do AI right, right now.
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AXA Bank wants to strengthen customer loyalty
“We want our application to become a personal banking assistant,” explains Marie-Cécile Plessix, managing director of the bank. Thanks to the technology of Personetics, Axa Banque’s customers should be alerted by the end of 2018 if they have an unusual transaction on their account or be offered to put their money into savings in case of excess liquidity. The idea is to offer a more personalized service to customers.
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Metro Bank Personalises Advice with InsightsAs well as alerts that anticipate customers’ spending, users will be able to see a breakdown of where their money goes each month, delve into individual spending categories, and receive bespoke tips about how to manage their finances, based on their specific circumstances.
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In the spotlight
Video
BGL BNP Paribas launches Genius to help customers manage their finances with advice, recommendations, and notifications
Genius by BGL BNP Paribas is now part of the bank’s app, offering a range of personalized advice, notifications, and recommendations
Watch the Genius video
Video
Webinar Highlights: Empowered to save more, happy customers fuel RBC’s growth
See how NOMI Insights™ and NOMI Find & Save™ are helping customers manage and save their money while winning the Celent Model Bank Award for RBC.
Watch the webinar highlight video
eBook
Proactive Money Management: AI gives PFM a second life
See how personalized insights and digital advice add value to your PFM solution.
Download our PFM eBook
Want to explore how your bank can Harness the power of AI to engage and serve customers?
We work with banks of all sizes across all geographies and will be happy to see how we can help.
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Awards