Careers
Project Manager - French Speaker
About The Company
Personetics is an enterprise-software growth-phase Fintech start-up. We develop AI-powered solutions helping banks deliver highly intelligent and personalized banking experiences to their customers across all digital channels. We’re pioneering and establishing a whole new category of consumer banking based around data-driven personalization and customer engagement.
As part of our growth, Personetics is searching for a talented and experienced Project Manager to join our Customer Success team in the UK. In this position you’ll be required to interact with clients; implement and manage the deployment process of a digital banking solution; monitor and provide production reports and analysis on a regular basis. Manage the implementation lifecycle and ensure the project meets deadlines. Perform analysis of client data and determine data quality and configure client-specific requirements.
Responsibilities
Ensure client implementations are on a path to deliver successful results and high degree of client satisfaction.
Recognize risks, escalate critical issues, and mobilize company resources to address.
Disseminate best practices and global learnings on how to rapidly deploy and achieve success with AI-based solutions.
Be a thought-partner to the banks, advising them how to deploy AI-based solutions and achieve success.
Engage with senior stakeholders at the banks, critical for delivery success and expansion of business.
Develop client relationships to expand solutions, and impact delivered through our solutions.
Scope new projects, estimating cost, and developing the “statement of work”.
Requirements
5+ Experience in professional services and client delivery
Fluency in English and French is a must
Experience in deploying packaged software solutions at large enterprises.
Experience in deploying software that was adopted by millions of end users.
Experience managing multiple complex projects each with multiple work tracks, across different departments.
Experience interacting with product management, and product development.
Experience work with offshore support teams.
Developed and cultivated client relationships to grow business
Delivered multi-million dollars of new business, meeting revenue target
Strong project management and client relationship skills
Strong analytical and problem solving skills
Strong interpersonal, communication, facilitation and presentation skills
Ability to work independently and with minimal supervision
Relevant education: MBA graduate and/or Project Management certification; Bachelor in Computer Science or equivalent background in Information Technology.
Demonstrated ability to work in a dynamic team setting
IT background (knows the lingo – can speak to technical experts)
Financial industry experience (retail banking, credit card, prepaid) – an advantage
The role is hybrid (2 days working from home and 3 days from the office) and is based in London.
Personetics is offering an attractive salary package and benefits, long lasting career opportunities and a chance to join a global market leader in the exciting Fintech industry.
