September 27, 2019
How Can Banks Thrive in a World of Automated Finance
![](https://personetics.com/wp-content/uploads/2020/04/How-Can-Banks-Thrive-in-a-World-of-Automated-Finance.png)
In their presentation at Digital Banking 2019 in June, Kourtney Dewald of Huntington Bank and Jody Bhagat of Personetics discussed how banks can not only survive in a world of automated finance, but also thrive by delivering personalized experiences that delight customers and by positioning themselves as the trusted, go-to provider of financial advice and self-driving finance solutions.
Key points of their presentations included:
- What help people want and need from banks to manage their money
- Delivering personalized experiences at scale using data and advanced technologies
- Customer expectations after dealing with the world’s best brands
- Embracing customer advocacy to build a competitive advantage
You can watch highlights of this event here:
And you can also watch Jody Bhagat’s full presentation of ‘How Can Banks Thrive in a World of Automated Finance?’ now:
Related resources:
Self-Driving Finance™Solutions
Self-Driving Finance™ in Action: How Banks Use AI to Improve Customers’ Financial Lives
Want to explore how your bank can harness the power of AI to engage and serve customers? Request a demo now
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