September 13, 2022
Personetics Launches “Express” Solution for Midsize Banks to Quickly Achieve Business Impact with Personalized Customer Experience
Personetics, the leading global provider of financial data-driven personalization, customer engagement, and advanced money management capabilities for financial institutions, today announced the launch of Personetics Express. The new offering is aimed at midsize financial institutions (those with $5B-$50B in assets), providing an out-of-the box, global winning solution that is powerful enough to compete with enterprise banks and delivers a quick business impact, while fitting smaller institutions’ budgets and timelines.
Today’s banking customers’ expectations are rising – they’re demanding a more sophisticated and personalized digital banking experience. A recent survey commissioned by Personetics found that 66% of banking customers want their financial institutions to become a financial coach, identify advance warnings of financial stress and offer solutions and advice.
But many midsize banks struggle to innovate, due to the constraints of legacy technology stacks. Midsize banks are struggling to keep up with the banking giants with huge technology budgets. The challenge for midsize banks in adopting real-time, financial data-driven personalization is not just driving value for the business, but the difficulty of implementing digital solutions with smaller teams and budget.
Personetics’ Express solution provides enterprise-level sophistication which can be up and running in as little as 12 weeks, and includes:
- A set of 60 out-of-the-box financial data-driven personalized insights and advice that are tested and proven by billions of customer interactions. These insights are embedded seamlessly within the existing digital channel
- Access to the Engagement Builder codeless creation and management console
- A quick SaaS implementation approach that enables rapid deployment – with turnkey widget, KPIs and dashboards
- Express brings Personetics’ industry-leading AI and data analytics technology to this key segment of the U.S. banking industry, so midsize banks can easily and quickly deploy financial data-driven customer engagement and money management offerings.
Express provides solutions to a variety of personalization problems, from personal finance management, to engagement, to commercialization, by deploying a target package of content to customers. These time-tested insights and advice allow banks to express their creativity and brand promise to customers, helping them achieve rapid business impact and ROI.
David Sosna, CEO and Co-Founder at Personetics said: “We know how challenging it can be for mid-sized institutions to keep pace with customer expectations when working with smaller budgets and tighter timeframes. We are excited to make it easier for these mid-market financial institutions to implement Personetics’ global expertise in financial data-driven personalization and customer engagement, not just big banks.
“Customer engagement is the new battleground for financial institutions, but the feedback we’ve heard from mid-sized banks is that until now they’ve struggled to implement personalization at scale. With Personetics Express we want to make it faster and simpler to implement this technology, so mid-market institutions can unleash their creativity and build on their unique strengths to understand, advise and provide greater value to their customers.”
Originally published on Fintech Finance, 12 September 2022: https://ffnews.com/newsarticle/personetics-launches-express-solution-for-midsize-banks-to-quickly-achieve-business-impact-with-personalized-customer-experience/