Norte Digital Podcast: Exploring the Future of Banking
In this inspiring episode of Norte Digital, Grupo Financiero Banorte’s podcast series, Udi Ziv, CEO of Personetics, joins Paco Martha, General Manager of Digital Business Development, for a thoughtful discussion on how banks can redefine their role in customers’ financial lives.
Ziv highlights how banks can stand out by becoming trusted financial advisors, emphasizing that the future of banking lies in personalized financial engagement—using technology to deliver meaningful, timely guidance that enhances customer well-being.
Key Topics Discussed
- Trust and Relationships: Why building long-term customer trust is essential in modern banking.
- Navigating Legacy Systems: Addressing the challenges of integrating new technologies with traditional infrastructure.
- AI and Financial Impact: How artificial intelligence is being used to create tangible improvements in customers’ financial lives
This episode provides a compelling look at the evolution of banking, where customer-centric strategies take center stage to benefit individuals and the financial industry as a whole.
