Careers
Director of Product Portfolio Management
About the company
Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders—yes, we really are leaders—we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.
About the position
Personetics is seeking a Director of Product Portfolio Management to lead the orchestration of our product modules and cross-functional coordination across the portfolio. This is a strategic operations role focused on synchronizing planning, execution, and performance across the product organization. This role does not require domain expertise in fintech or banking, but rather a strong operational mindset and expertise in product management and development best practices.
Responsibilities
- Align Products & Modules: Coordinate dependencies across product lines and modules to ensure an integrated, coherent value proposition and functional completeness across the Personetics platform.
- Strategic Customer Requests: Serve as the single point of contact for managing large customer requests that span multiple modules, coordinating analysis and response efforts across the product team.
- Roadmap Planning & Alignment: Drive alignment with product managers, product marketing, and PMO to plan and deliver four major market releases annually, ensuring feasibility and coordinated execution.
- Annual Planning & Budget Integration: Support the annual product planning process, partnering with PMO and R&D to evaluate feasibility, prioritize initiatives, and align roadmaps with capacity and budget constraints.
- Champion Best Practices: Lead and evangelize product management excellence including backlog management, product discovery, PDLC integration, UX alignment, and cross-team collaboration.
- Portfolio Governance & Visibility: Implement and manage operational governance frameworks—track dependencies, risks, and progress through a unified dashboard and regular operating cadences.
- Product Metrics & Insights: Define, track, and analyze core product KPIs and performance metrics (adoption, usage, satisfaction, delivery velocity) to guide continuous improvement and data-driven decision-making.
- Release Readiness Leadership: Ensure cross-product launch readiness by aligning product, marketing, engineering, customer success, and support teams for every quarterly release.
- Product Group Training & Enablement: Lead enablement for product team members on tools, templates, lifecycle stages, and evolving processes to improve consistency and impact across the group.
- Post-Release Review & Optimization: Drive retrospectives after each release cycle to surface process improvements and integrate feedback into future planning cycles.
Requirements
- 8–12 years in product management, portfolio management, or cross-functional program leadership roles in software/SaaS companies
- Experience working with large enterprise customers, banks and financial institutions an advantage.
- Experienced in coordinating multiple product teams, interfacing with PMO, marketing, and engineering functions.
- Proficient in defining, tracking, and acting on product KPIs; familiar with tools like Mixpanel, Amplitude, Pendo, or custom dashboards.
- Strong influencing skills and process leadership across diverse stakeholders.
- Bachelor’s degree in a technical or business field; MBA or certifications (e.g. SAFe, PMP, Pragmatic, CSPO) preferred.
- Organized, analytical, detail-oriented, and an excellent communicator; thrives in complex, cross-functional environments.
