SELF-DRIVING FINANCE IN ACTION:
How Banks Use AI to Improve Customers’ Financial Lives

Videos

June 18, 2019

Over 40 representatives of the world’s most innovative banks gathered in May in New York for the 2019 Personetics User Conference – The Road to Self-Driving Finance™.

June 3, 2019

Use AI to safely and effortlessly guide consumers and businesses toward their financial goals while delivering measurable critical business outcomes for banks.

April 25, 2019

Building on the success of NOMI Insights and NOMI Find & Save, RBC has added another AI-powered money management solution to their award-winning mobile app with NOMI Budgets.

April 2, 2019

U.S. Bank's new mobile app, built on AI technology from Personetics, has begun to roll out to with "practical, intuitive features and personalized insights" designed to help customers make smart financial decisions.

March 25, 2019

With the launch of TMRW in Thailand, UOB has debuted the first mobile-only bank for ASEAN millennials.

March 13, 2019

Genius by BGL BNP Paribas is now part of the bank’s app, offering a range of personalized advice, notifications, and recommendations

January 3, 2019

Huntington National Bank is having fun with these commercials for Heads Up, their mobile banking tool, but the savings that customers can realize are completely serious. Beginning in early 2019, the Heads Up program will integrate artificial intelligence tools to provide customers with up to 40 key insights into their financial wellness.

January 2, 2019

Speaking about Metro Bank’s partnership with Personetics, Parminder Mann emphasized the importance of getting the solution out to market quickly to stay ahead of the competition

January 2, 2019

NOMI Insights™ provide personalized, timely and relevant tips to help customers stay on top of their day-to-day finances. NOMI Find & Save™ provides an effortless way to maximize savings while ensuring that sufficient funds are available to cover future expenses.

July 25, 2018

It was standing room only at Money20/20, but now you can have a front row seat to this 15-minute presentation right here.

March 30, 2018

Nationwide's MoneyWatch uses artificial intelligence to offer customers insights on spending patterns, future expenses, low balances, and more.

February 22, 2018

Wells Fargo’s new predictive banking feature, powered by artificial intelligence, is one of a number of innovations the company is introducing to help customers seamlessly manage their financial lives and improve financial health.

Case Studies

April 24, 2018

RBC was the first bank in North America and among a handful globally to launch a mass-scale AI-based digital service that offers insights about a client’s financials (NOMI Insights) and a fully automated savings solution (NOMI Find & Save). Download the complete Celent Model Bank case study, with highlights of the NOMI project’s objectives, challenges and results.

Recent Coverage

October 3, 2019

RBC has added three new capabilities (all first of their kind in Canada) to the RBC Mobile app. Using and leveraging AI, these features are setting banking up for the future.

August 27, 2019

Through its latest app upgrade, U.S. Bank is folding capabilities typical of third-party personal nance apps into its mobile experience, including spending trends and automated nancial advice capabilities it’s calling Insights. Insights is based on technology developed by conversational AI company Personetics.

August 22, 2019

"Active mobile users have increased 17% from 3.7 million to 4.3 million since the same time last year. Total mobile sessions at RBC have increased 26% year-over-year from about 56 million to almost 71 million this quarter, and active digital users have increased 8% from about 6.6 million to 7.1 million. Almost nine out of every 10 financial transactions are now self-serve for RBC."

August 21, 2019

“In less than a year, we rebuilt the U.S. Bank mobile app by co-creating with customers and our initial results have surpassed our expectations. But we haven’t stopped – within just a few months we rolled out Spanish language functionality, added dozens of new features and now brought the app to Android.”

May 29, 2019

“We have also partnered with Personetics to use its solution and personalize the TMRW experience for every customer... to provide customers with financial insights, alert them about unusual transactions, and recommend amounts to save.”

April 25, 2019

"To bring ease and convenience to managing finances and developing budgets, RBC launches NOMI Budgets, a new solution available through the RBC Mobile app."

March 25, 2019

"The bank has built a layer of artificial intelligence that gives customers insights about their financial lives. It’s based on technology from Personetics, but Gaston said the bank heavily customized it."

February 15, 2019

Named TMRW (pronounced “tomorrow”), UOB’s new digital bank will be rolled out for the first time in Thailand, where a pilot programme has already started with 1,500 customers.

February 13, 2019

Huntington Heads Up will use Artificial Intelligence capabilities to help customers optimize the ways they save, spend and achieve their financial goals.

January 2, 2019

Beginning in early 2019, the Heads Up program will integrate artificial intelligence tools to provide customers with up to 40 key insights into their financial wellness as they set goals.

Press Releases

March 12, 2019

BGL BNP Paribas has just launched Genius, a fully digital service intended to help clients with the day-to-day management of their accounts.

July 25, 2018

United Overseas Bank Limited (UOB), one of Asia's leading financial groups, announced it is partnering with Personetics, the leading provider of Cognitive Banking applications, to bring AI-powered capabilities to the region's rapidly-growing digital banking user population. UOB is also making an equity investment in Personetics.

April 17, 2018

Forward-looking personalized insights will help customers take control of their finances through Metro Bank’s award-winning mobile app

March 20, 2018

Personetics’ Cognitive Banking Brain will enable bank customers to receive real-time personalized financial guidance

February 7, 2018

Digital challenger bank Tandem is partnering with Personetics, the leading provider of cognitive banking applications, to harness the power of artificial intelligence towards its promise of putting the customer first.

February 1, 2018

Israel Discount Bank is stepping into the AI banking era with the launch of Didi™ – a new digital financial assistant that helps customers manage their day-to-day banking activities and meet their financial goals.

January 10, 2018

Digital money management features such as automated savings and spending controls will become banks’ tool of choice to attract millennials, according to Business Insider.

September 14, 2017

Personetics Cognitive Banking applications power new RBC digital services that help clients stay on top of their finances and fast-track savings as part of the mobile banking experience