SELF-DRIVING FINANCE IN ACTION:
How Banks Use AI to Improve Customers’ Financial Lives

Videos

January 2, 2019

NOMI Insights™ provide personalized, timely and relevant tips to help customers stay on top of their day-to-day finances. NOMI Find & Save™ provides an effortless way to maximize savings while ensuring that sufficient funds are available to cover future expenses.

July 25, 2018

It was standing room only at Money20/20, but now you can have a front row seat to this 15-minute presentation right here.

March 30, 2018

Nationwide's MoneyWatch uses artificial intelligence to offer customers insights on spending patterns, future expenses, low balances, and more.

February 22, 2018

Wells Fargo’s new predictive banking feature, powered by artificial intelligence, is one of a number of innovations the company is introducing to help customers seamlessly manage their financial lives and improve financial health.

Customer Stories

January 20, 2020

Paola Papanicolaou, Head of Innovation at Instesa SanPaolo Group and Dorel Blitz, Vice President Strategy & Business Development of Personetics, spoke with Efma’s Boris Plantier about the story of their successful collaboration.

April 24, 2018

RBC was the first bank in North America and among a handful globally to launch a mass-scale AI-based digital service that offers insights about a client’s financials (NOMI Insights) and a fully automated savings solution (NOMI Find & Save). Download the complete Celent Model Bank case study, with highlights of the NOMI project’s objectives, challenges and results.

Recent Coverage

October 16, 2018

Metro Bank has gone live with Insights, an in-app money management tool, which uses artificial intelligence (AI) to generate bespoke tips and alerts...

October 1, 2018

Projects from Wells Fargo, JPMorgan Chase and RBS have all surfaced in recent years, as FIs deploy artificial intelligence (AI) solutions that both meet their customers’ needs for digitized services and save those financial service providers money at the same time...

September 20, 2018

While banks are right to point to the importance of personal responsibility in managing one’s finances, customers are in need of better tools to help them take charge of their financial lives. And some UK banks are stepping up to offer solutions that make it easier for consumers to stay out of trouble...

September 12, 2018

While many companies struggle to figure out what to do with AI, a few are emerging as leaders in deploying it, with only a handful succeeding in incorporating AI in the sensitive area of customer relations...

September 3, 2018

Dennis Khoo, head of digital at the Singapore bank, explains the strategy behind the ASEAN rollout....

August 14, 2018

After hearing David Sosna, CEO of Personetics, present at a local conference, UOB knew it had found the technology pillar to its strategy...

July 24, 2018

"We want our application to become a personal banking assistant," explains Marie-Cécile Plessix, managing director of the bank. Thanks to the technology of Personetics, Axa Banque's customers should be alerted by the end of 2018 if they have an unusual transaction on their account or be offered to put their money in savings in case of excess liquidity...

June 1, 2018

“Instead of looking at cutting-edge technology that is at the early stage we look to innovate in areas where we can tackle the everyday issues that our customers have.” - Rami Thabet, RBC

April 17, 2018

Despite having decades of data on your spending habits, movements, even your holiday choices, banks offer little back to help you manage your money better. But this summer, Vernon Hill’s Metro Bank in Britain is launching what could be the first artificial intelligence to analyze people’s spending patterns.

March 20, 2018

Romania’s second largest bank, Banca Transilvania, will integrate AI-powered, forward-looking financial guidance into its digital banking experience courtesy of a new partnership with Personetics. The bank, with more than 2.2 million clients, will add Personetics’ technology to the new version of its BT24 Internet Banking and Mobile Banking solution this year, giving Banca Transilvania’s retail and business customers access to insights and tools to better manage their finances.

Press Releases

July 25, 2018

United Overseas Bank Limited (UOB), one of Asia's leading financial groups, announced it is partnering with Personetics, the leading provider of Cognitive Banking applications, to bring AI-powered capabilities to the region's rapidly-growing digital banking user population. UOB is also making an equity investment in Personetics.

April 17, 2018

Forward-looking personalized insights will help customers take control of their finances through Metro Bank’s award-winning mobile app

March 20, 2018

Personetics’ Cognitive Banking Brain will enable bank customers to receive real-time personalized financial guidance

February 7, 2018

Digital challenger bank Tandem is partnering with Personetics, the leading provider of cognitive banking applications, to harness the power of artificial intelligence towards its promise of putting the customer first.

February 1, 2018

Israel Discount Bank is stepping into the AI banking era with the launch of Didi™ – a new digital financial assistant that helps customers manage their day-to-day banking activities and meet their financial goals.

January 10, 2018

Digital money management features such as automated savings and spending controls will become banks’ tool of choice to attract millennials, according to Business Insider.

September 14, 2017

Personetics Cognitive Banking applications power new RBC digital services that help clients stay on top of their finances and fast-track savings as part of the mobile banking experience