SELF-DRIVING FINANCE IN ACTION:
How Banks Use AI to Improve Customers’ Financial Lives

Videos

April 2, 2019

U.S. Bank's new mobile app, built on AI technology from Personetics, has begun to roll out to with "practical, intuitive features and personalized insights" designed to help customers make smart financial decisions.

March 25, 2019

With the launch of TMRW in Thailand, UOB has debuted the first mobile-only bank for ASEAN millennials.

March 13, 2019

Genius by BGL BNP Paribas is now part of the bank’s app, offering a range of personalized advice, notifications, and recommendations

January 3, 2019

Huntington National Bank is having fun with these commercials for Heads Up, their mobile banking tool, but the savings that customers can realize are completely serious. Beginning in early 2019, the Heads Up program will integrate artificial intelligence tools to provide customers with up to 40 key insights into their financial wellness.

January 2, 2019

Speaking about Metro Bank’s partnership with Personetics, Parminder Mann emphasized the importance of getting the solution out to market quickly to stay ahead of the competition

January 2, 2019

NOMI Insights™ provide personalized, timely and relevant tips to help customers stay on top of their day-to-day finances. NOMI Find & Save™ provides an effortless way to maximize savings while ensuring that sufficient funds are available to cover future expenses.

March 30, 2018

Nationwide's MoneyWatch uses artificial intelligence to offer customers insights on spending patterns, future expenses, low balances, and more.

February 22, 2018

Wells Fargo’s new predictive banking feature, powered by artificial intelligence, is one of a number of innovations the company is introducing to help customers seamlessly manage their financial lives and improve financial health.

Case Studies

April 24, 2018

RBC was the first bank in North America and among a handful globally to launch a mass-scale AI-based digital service that offers insights about a client’s financials (NOMI Insights) and a fully automated savings solution (NOMI Find & Save). Download the complete Celent Model Bank case study, with highlights of the NOMI project’s objectives, challenges and results.

Recent Coverage

March 25, 2019

The biggest new feature in the app will be what the bank’s executives are calling “insights,” notifications and suggestions that will appear based on the customer’s patterns. In a note to customers last week, U.S. Bank wrote the new app will provide “recommendations to anticipate your daily and future money needs.”

February 15, 2019

Named TMRW (pronounced “tomorrow”), UOB’s new digital bank will be rolled out for the first time in Thailand, where a pilot programme has already started with 1,500 customers.

February 13, 2019

Huntington Heads Up will use Artificial Intelligence capabilities to help customers optimize the ways they save, spend and achieve their financial goals.

January 2, 2019

Beginning in early 2019, the Heads Up program will integrate artificial intelligence tools to provide customers with up to 40 key insights into their financial wellness as they set goals.

October 16, 2018

Metro Bank has gone live with Insights, an in-app money management tool, which uses artificial intelligence (AI) to generate bespoke tips and alerts...

October 1, 2018

Projects from Wells Fargo, JPMorgan Chase and RBS have all surfaced in recent years, as FIs deploy artificial intelligence (AI) solutions that both meet their customers’ needs for digitized services and save those financial service providers money at the same time...

September 20, 2018

While banks are right to point to the importance of personal responsibility in managing one’s finances, customers are in need of better tools to help them take charge of their financial lives. And some UK banks are stepping up to offer solutions that make it easier for consumers to stay out of trouble...

September 12, 2018

While many companies struggle to figure out what to do with AI, a few are emerging as leaders in deploying it, with only a handful succeeding in incorporating AI in the sensitive area of customer relations...

September 3, 2018

Dennis Khoo, head of digital at the Singapore bank, explains the strategy behind the ASEAN rollout....

August 14, 2018

After hearing David Sosna, CEO of Personetics, present at a local conference, UOB knew it had found the technology pillar to its strategy...

Press Releases

March 12, 2019

BGL BNP Paribas has just launched Genius, a fully digital service intended to help clients with the day-to-day management of their accounts.

July 25, 2018

United Overseas Bank Limited (UOB), one of Asia's leading financial groups, announced it is partnering with Personetics, the leading provider of Cognitive Banking applications, to bring AI-powered capabilities to the region's rapidly-growing digital banking user population. UOB is also making an equity investment in Personetics.

April 17, 2018

Forward-looking personalized insights will help customers take control of their finances through Metro Bank’s award-winning mobile app

March 20, 2018

Personetics’ Cognitive Banking Brain will enable bank customers to receive real-time personalized financial guidance

February 7, 2018

Digital challenger bank Tandem is partnering with Personetics, the leading provider of cognitive banking applications, to harness the power of artificial intelligence towards its promise of putting the customer first.

February 1, 2018

Israel Discount Bank is stepping into the AI banking era with the launch of Didi™ – a new digital financial assistant that helps customers manage their day-to-day banking activities and meet their financial goals.

January 10, 2018

Digital money management features such as automated savings and spending controls will become banks’ tool of choice to attract millennials, according to Business Insider.

September 14, 2017

Personetics Cognitive Banking applications power new RBC digital services that help clients stay on top of their finances and fast-track savings as part of the mobile banking experience