In this exclusive webinar hosted by Vincent Fong, top banking and fintech leaders from across Asia-Pacific gather to explore the transformational role of Artificial Intelligence in reshaping the banking experience.
Featured Speakers:
- Jody Bhagat – President, Global Banking at Personetics
- Ajay Surendrha (RJ) – Managing Director, Head of Consumer Banking & Wealth Management, DBS Hong Kong
- Gino Noel – CTO, Union Digital Bank
- Dr. Geraldine Wong – Chief Data Officer, GXS Bank
What You’ll Learn:
- The shift from transactional to cognitive banking
- How AI personalizes customer experiences while balancing trust and privacy
- Real-world use cases from DBS, UnionDigital, GXS Bank, and Personetics
- Why financial inclusion is accelerating thanks to AI-driven cost reduction
- Perspectives on explainability, regulation, and the readiness of Gen Z and older generations
- Predictions on how banking will evolve over the next 2–3 years
Key Highlights:
- 70% of customers expect banks to proactively improve financial wellness
- Voice-based AI banking interfaces: Are consumers ready?
- How AI is reducing operational costs and enhancing customer experience
- Why data governance and explainable AI are now critical imperatives
Whether you’re a banking executive, fintech professional, or AI enthusiast, this session delivers timely insights into the next chapter of digital banking transformation.
Download the Cognitive Banking Report: https://personetics.com/resource-center/the-cognitive-banking-advantage-how-an-ai-powered-customer-experience-drives-results/
