How iBank Increased Engagement with Personalized Financial Insights
In Japan’s evolving digital banking environment, iBank is taking a new approach to personal finance.
By partnering with Personetics, they’ve integrated AI-driven insights into the Wallet+ app, helping users make more informed financial decisions while strengthening customer engagement.
Here’s what the results look like:
- 34.6% digital engagement
- 31.4% click-through rate on personalized insights
- 500+ custom insights delivered to users
In this short video, you’ll learn how iBank:
- Helps users build better money management habits with personalized tips
- Encourages more proactive financial decisions—not just saving
- Engages customers with timely, relevant updates
- Moves from marketing push to user-driven interactions
- Supports financial wellness through simple, actionable guidance.





