8 Things Your Bot Should Do to Make Customers Smile

Financial institutions are faced with the challenge of striking a balance between the need to utilize innovative approaches to better serve their customers and the risk of losing the confidence of their customers by delivering an uneven experience.

While bots are new and will take time to mature, there are several key requirements they must be able to accomplish in order to be seen as useful and trusted by customers when it comes to their finances.

Download the brief to find out what 8 things your bot should do to make customers smile.

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