Working with 6 of the
top 12 banks in NA/EU
Serving over 30 million
Personetics Enables Canadian Bank to Deliver AI-powered Financial Guidance and Automated SavingsPersonetics Cognitive Banking applications
power new RBC digital services Read More >
"The modern financial institution must enable customers to conduct their business and get personal assistance over any digital channel"Horia Velicu, Head of Innovation
Lab BRD Groupe Société Générale Read More >
“Banks and insurers are always keen to reduce costs whilst improving the customer experience. AI, and in particular, conversational commerce is a natural next step in that journey”Warren Mead, Global Co-Lead of Fintech
KPMG Read More >
"Personalized guidance isn’t another sales tool. Rather, it’s a smart personal assistant that learns what the customer needs and adapts accordingly”Ella Golan, Head of Banking Division and Executive Vice President
FIBI Read More >
Cognitive Financial Services Applications
Delivering personalized insight and guidance to millions of customers worldwide.
Enhanced Customer Experience
“…the new service which explains my purchases is amazing. I am impressed …and will continue to use my card for a long time.”
Lower operational costs
Using Personetics, 55% fewer customers required live agent assistance.
Increased Cross selling
30% of customers accepted a relevant offer or service when it was presented by Personetics.
Greater Online Engagement
Personetics’ personal and proactive user experience more than doubled “click to action” and also boosted average number of clicks across the website.
Who's talking about us:
RBC’s stab at fixing what’s broken in personal financial managementRoyal Bank of Canada is poised to launch an artificial-intelligence-based financial guidance and savings module in its banking app. The bank hopes it will be the breakthrough technology that finally makes personal financial management software popular.Read more >
Personetics puts money management on autopilot with AIPersonetics, the leading provider of cognitive applications for the financial services sector, is taking AI-powered banking to the next level with the launch of Personetics Act. The new solution introduces automated algorithmic programs that simplify banking and act on behalf of customers to help them achieve their financial goals.Read more >
Financial Institutions Bullish on ChatbotsA survey conducted by Personetics shows that over three quarters of financial institution respondents view chatbots as a viable commercial solution now or within the next 1-2 years, and almost half of the companies already have active chatbot projects in place. A majority of the respondents see a substantial share of customer conversations handled by bots within 3-5 years.Read more >
Will Using AI for PFM Help Consumers Develop Better Financial Habits?Fintechs have been exploring this idea for quite some time now, whether it be through fraud management, or using AI to execute trades across global equities algorithms business. Banks are just starting to look into how AI can be used for consumer finance beyond customer support. But now, the Royal Bank of Canada is implementing AI technology, powered by Personetics, into its mobile app for PFM.Read more >
In the spotlight
Press ReleasePersonetics Enables Canadian Bank to Deliver AI-powered Financial Guidance and Automated Savings
Personetics Cognitive Banking applications power new RBC digital services that help clients stay on top of their finances and fast-track savings as part of the mobile banking experienceRead more >
Briefs8 Things Your Bot Should Do to Make Customers Smile
While bots are new and will take time to mature, there are several key requirements they must be able to accomplish in order to be seen as useful and trusted by customers when it comes to their finances.Read more >
Get in touch
Personetics is working with a number of the world’s top banks. See why.