Working with 6 of the
top 12 banks in NA/EU


Serving over 50 million
customers worldwide


Customer transactions analyzed


Personalized customer interactions

4+ Star customer rating

Establish the bank as the go-to financial partner for the customer SELF-DRIVING FINANCE Automation Advice Insight Data Safely and effortlessly guide consumers and businesses towards their financial goals
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AI in financial services is real. So is the value.

Engagement users engaged with personalized insights

NPS Improvement

Product Adoption Double-digit increase in account openings

Who's talking about us:


These Banks Are Using AI To Help Their Customers Manage Their Finances

While many companies struggle to figure out what to do with AI, a few are emerging as leaders in deploying it, with only a handful succeeding in incorporating AI in the sensitive area of customer relations. The Royal Bank of Canada (RBC) and Israel Discount Bank, using an AI platform from Personetics, are premier examples of how to do AI right, right now.

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AXA Bank wants to strengthen customer loyalty

“We want our application to become a personal banking assistant,” explains Marie-Cécile Plessix, managing director of the bank. Thanks to the technology of Personetics, Axa Banque’s customers should be alerted by the end of 2018 if they have an unusual transaction on their account or be offered to put their money into savings in case of excess liquidity. The idea is to offer a more personalized service to customers.

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AI-Powered Bank Accounts Of Tomorrow Are Solving The Biggest Problem With Your Finances — You

In Canada, millions of people are handing over control of their money. Not to an expensive financial adviser or bank manager, but to the Royal Bank of Canada’s artificial assistant NOMI, which moves money around and makes decisions when to save on their behalf.

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UOB taps Personetics to gain deeper customer insights

Personetics’ powerful AI-driven solutions will complement our existing AI capabilities and enable UOB to take a giant leap forward in having meaningful digital conversations that will help customers make better financial decisions.

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Metro Bank Personalises Advice with Insights

As well as alerts that anticipate customers’ spending, users will be able to see a breakdown of where their money goes each month, delve into individual spending categories, and receive bespoke tips about how to manage their finances, based on their specific circumstances.

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In the spotlight


Powered by AI, worry-free automated savings eliminates overdraft fears

Passive money management solutions don’t ‘think’ about consequences, whereas AI-powered smart money management learns, thinks, and acts on behalf of the customer.

Read more on the Personetics blog

Case Study

RBC NOMI is the winner of Celent Model Bank Award 2018 for Personal Financial Experience

NOMI Insights™ and NOMI Find & Save™ help RBC customers stay ahead of their day-to-day finances and make saving simpler.

Download the RBC case study now


Proactive Money Management: AI gives PFM a second life

Just when it seemed as if Personal Finance Management (PFM) was all but dead, it is seeing a revival with new and exciting capabilities.

Download our PFM eBook now

Want to explore how your bank can Harness the power of AI to engage and serve customers?

We work with banks of all sizes across all geographies and will be happy to see how we can help.